Summary of Project Engagements
WE understand the complexity of handling large projects andprograms especially when you are running your own business – we are here to help you. We have significant experience of handling large and complex project management endeavors in most challenging environments. We have year of experience with result driven tools that reduce risk level. At, CSC Service our experts identify our client's strategic options and also configure complex projects. By providing strong leadership base we create confidence level in our client. We worked with number of organizations to provide most effective solutions for their complex problems.
- Working with Govt. projects (like DTC, UPSTRC, etc.)
- Worked in UIDAI Project in Rajasthan
- Financial Inclusion Project ( BOB) in Pan India
- Expertise in Back office, IT Infrastructure and Telecom Service and operation outsourcing.
How do employers expect their employees to work effectively if the individuals are not trained properly in the first place. Numerous factors drive business success, but in this industry training and development of each and every personnel is the priority and this is the driving force of our organization. The reason because we believe that by effective training and development we minimize error and make aware ourselves at every point of time.
Financial Inclusion BOB Banking Project :-
Financial Inclusion is a national priority of the Government as it is an enabler for inclusive growth. Financial Inclusion is important as it provides an avenue to the poor for bringing their savings into the formal financial system, an avenue to remit money to their families in villages besides taking them out of the clutches of the usurious money lenders. The efforts to include the financially excluded segments of the society in India are not new. In the campaign launched in the year 2011 by Government of India, about 74,000 villages with population more than 2,000 (as per 2001 census) were covered with banking facilities.
Agenda of FI :-
- • Customer Service Point
- • KIOSK Center / Handheld Terminal (POS)
- • Security: IDRBT Standards
- • Data Centre
- • Data base migration
- • Architecture
- • Transaction panels
- • CSP operator – Collection limit control
- • Back end settlement
- • Implementation plan
Project Running in various state of India :-
- • Delhi
- • Uttar Pradesh
- • Rajasthan
- • Himachal Pradesh
- • Bihar
- • Jharkhand
- • Maharashtra
- • Punjab
- • Haryana
We having 700 + Kiosk Service center in given states
Product and Financial Services :-
- • Basic saving Bank Deposit Account (BSBDA)
- • Basic saving Bank Deposit Account (BSBDA)
- • Recurring Deposit Account
- • Fixed Deposits
- • Remittances
- • OD (Over Drafts)
- • KCC
- • GCC
- • Retails Loans
- • Loan Recovery
- • Insurance Products
- • MNAREGA
- • PMJJBY
- • PMBSY
- • ATAL Pension Yojna Etc
Delhi Transport Corporation ( DTC) :-
- • Delhi Transport Corporation (DTC) is the main public transport operator of Delhi. It is one of the largest CNG-powered bus service operators in the world.
- • Delhi Transport Corporation services in Delhi has vastly distributed network of bus services. It connects almost every part of Delhi with this network of buses. The most Prominent of these being the Mudrika and the Bahri Mudrika Seva services interconnecting all parts of the city with a great frequency of buses until approximately 10:30 p.m.
- • It is having a fleet of 3900 buses, apart from this there are 1634 DIMTS buses, taking total fleet to 5578 buses.
- • Electronic Ticketing Machines (ETM) are being used on these buses in place of pre-printed tickets as part of the automated fare collection (AFC) system, since August 2018 it is possible to use DMRC Metro Card to buy tickets in DIMTS' buses.
- • DTC was one of the premier bus services of North India. Which connects almost all the major centers of North India with its services? At present Interstate bus service is suspended. It covers only few area of NCR.
- • Delhi Transport Corporation operates on many routes in Delhi and neighboring States.
- • There are total 34 Depots which are running in Delhi Transport Corporation.
- • We have provided 4 Manpower in each depot in 4 shift .(i.e., Morning, General, Evening & Night).
- • We have 4 Technical Noc people for resolving any technical problem in Depot system, server issue of any problem related to anything, they solve this problem by sitting in head office of DTC.
- • We have given 4 staff in backend Support who handles the billing part, reply of mail, letters which comes from DTC and meeting with DTC regarding XYZ.
- • We have 6-8 Engineers in Service center who repair the ETM machine when it is damages, faulty or with any problem come in service center from depot
Role and Responsibility of Manpower sitting in the Depot. :-
- • To give the machine to conductor on time when they demand while going on duty.
- • To charge every machine properly
- • To check the machine properly while it is working or not, it is fully charged or not before giving to conductor
- • To resolve the machine from software issue with the help of support team.
Role and Responsibility of Backend Staff sitting in the DTC Head office :-
- • To make the reply of each letter and given response of mail come from any depot.
- • To make the route, fare chart etc on demand of Depot
- • To attend the meeting in DTC, or to meet with the DM of Depot regarding any issue.
- • To raise the billing on every 1st of Month.
- • To Keep the record of hardware materials given in the each depot.
Role and Responsibility of Manpower sitting in the Service Center :-
- • To check the machine properly whether it is faulty or not.
- • If the machine is faulty, there work is to repair the machine hand to hand and handover the machine to that person who came with faulty machine.
- • There work is to repair the entire faulty machine properly either it is in batter problem, printer damage, print problem etc.
